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Find out what is in your Aubrey water before you buy any equipment
Most water problems get solved faster and for less money when you start with a test. A test can show you that you need a filter, a softener, or reverse osmosis, and it can just as easily show that you need none of them. Vor-Tex Plumbing Co. offers water quality testing for homes in Aubrey and Denton County. Call (469) 552-2881 and tell us what prompted the question.
Reasons to test
- The water tastes or smells different from before.
- It looks cloudy, or leaves orange, brown, or white stains.
- You are considering a softener, filter, or RO system and want to buy the right one.
- You are buying a home, or a plumbing repair or a main break changed something.
- You have a private well. Well owners are generally advised to test at least once a year, since no utility is doing it for you.
- You read a report about PFAS or another contaminant and want to know about your own tap.
Three ways to find answers
| Source | What it tells you | What it misses |
|---|---|---|
| Your supplier’s annual water quality report | Results for the water leaving the system, as the supplier measured it | Your own pipes, and changes between samples |
| An on-site reading | Quick numbers such as hardness, chlorine, total dissolved solids, and pH | Specific contaminants that need lab equipment |
| A laboratory test | Specific substances, such as bacteria, nitrate, metals, or PFAS, measured by a lab | Anything you did not ask the lab to check |
Depending on your question, we can recommend which of these fits. Some questions need only the report and a quick reading. For others, such as bacteria in a well or PFAS, the right tool is a sample sent to a certified laboratory.
What a test cannot tell you
- It is a snapshot. Water changes with the season, the source, and how a supplier blends its supply.
- It reflects the day and the tap. A sample taken after the water has sat in the pipes can read differently from one taken after running the tap.
- It does not diagnose health. We explain what the numbers mean for your fixtures, appliances, and treatment options. For health questions, talk to your doctor or your local health department.
What we do
We ask what made you want a test, then decide which kind answers it. We take the sample or run the reading, and explain each result in plain words: what it is, how it compares with the published limit where there is one, and what it means for your home. If the result points to a treatment system, we tell you which kind and why. If it does not, we say so and you spend nothing further. We do not push equipment the numbers do not support.
When to call soon
Call soon if your water suddenly turns brown, smells like sewage, or comes out with a chemical odor, and if there is a boil water notice, follow your supplier’s instructions first. A change that appears across all taps at once is worth a call, and a smell from only the hot tap may be the water heater. See water heater maintenance. If the problem is a leak or a burst pipe, see emergency leak and burst pipe repair.
What a testing visit looks like
- You call, and tell us what you have noticed or what you plan to buy.
- We choose the test and quote it. The $79 dispatch fee covers the visit, and it is applied toward any recommended work you approve after the results. You hear the price before we start.
- We run the test and go over the results with you, and explain what each number means.
- If you want treatment, we install it, with a 5-year warranty on parts and labor when we supply the parts.
What to do with the result
A hardness result might point to a water softener. Chlorine or chloramine taste points to filtration. High dissolved solids may be a job for reverse osmosis. A PFAS result leads to whole-home or point-of-use PFAS treatment. Many results need nothing at all.
Your neighbor’s report may not be yours
In Oak Point, the city lists different suppliers by subdivision. According to the city’s water page, Mustang SUD serves areas such as Eagles Landing and Woodridge Estates, while Undine Texas serves Wellington Trace and the Gates of Waters Edge. Two homes a mile apart can be on different supplies with different reports, which is a good reason to test your own tap and read the report for your own supplier.
Related
All options are listed under water quality and filtration.